Our Mission,
Our Commitment.
Everything we build — every line of code, every program we run — exists for one purpose: to serve the people who need it most. Here is how we do it, where we are going, and why it matters.
Vision & Mission
Why This Organization
Was Built
Myissues Charity was founded on a simple but urgent belief: that advanced technology should serve the most vulnerable people in our society — not just those who can afford it.
Our Founding Vision
"A world where access to education, food, employment, and support is not determined by income, geography, or circumstance — but by need. We build the technology to make that world possible."
Steven Dixon ? President & Founder, Myissues Charity
Our Mission Statement
Myissues Charity delivers free, technology-powered services to seniors, struggling families, homeless individuals, newcomers, and those re-entering the workforce — providing education, food access, job placement, and compassionate support through a single, accessible digital platform. No fees. No barriers. No exceptions.
01 — EDUCATION
Knowledge Breaks Cycles
Education is the most powerful tool against poverty. We deliver free, world-class courses to anyone who needs them — regardless of age, background, or prior education.
02 — FOOD
Dignity Begins with Food
No person can focus on work, education, or recovery when they are hungry. Our food network delivers with speed, privacy, and dignity to every person who asks.
03 — EMPLOYMENT
A Job Changes Everything
We connect people with job training, certification programs, and employer networks. A stable job is often the single event that transforms a family's trajectory.
04 — COMMUNITY
No One Should Be Alone
Isolation is a crisis — especially for seniors. Our companion program, AI-assisted and human-backed, ensures that every person in our network has someone to call.
Measured Impact
The Numbers Behind
Our Work
12,847
People Directly Served
Across all programs since 2020
📈 24% year over year
3,412
Students Enrolled in LMS
48 active courses — 20+ languages
↑ 38% from last year
51,200+
Meals Delivered Total
Food bank & grocery network
↑ 18% this year
847
Successful Job Placements
Full-time & part-time combined
📈 31% year over year
$2.1M
Total Donations Received
CRA tax receipts issued for all
↑ 41% total growth
20+
Languages Supported
Live translation on all platforms
Expanding 2027
12
Cities with Active Services
Across 5 Canadian provinces
Growing to 25+ by 2027
24/7
Companion AI Availability
Larissa never sleeps, never closes
365 days a year
Service Delivery
How Our Services
Reach You
From first contact to ongoing support — our service delivery is fast, dignified, and powered by intelligent technology at every step.
1
You Make Contact
Visit our website, call our line, or speak with Larissa our AI companion — in your language, 24/7. No paperwork to start.
2
We Assess Your Needs
Our platform and staff identify which services you qualify for — education, food, employment, housing, or companionship.
3
Services Are Delivered
Courses unlock instantly. Food hampers dispatch within 24 hours. Job matching begins within 48 hours. Support is immediate.
4
Ongoing Support Continues
Your journey doesn't end at delivery. We track progress, celebrate milestones, and stay with you through every stage of recovery and growth.
Service
Cost
Availability
Languages
Digital Access
Education & LMS
100% Free
24/7 Self-Paced
20+ Languages
Food Bank
100% Free
Delivery in 24h
10+ Languages
Jobs & Careers
100% Free
Match in 48h
8+ Languages
Senior Support
100% Free
Phone & Digital
15+ Languages
Larissa Companion AI
100% Free
24/7 Always On
20+ Languages
Donor Transparency
Every Dollar.
Fully Accounted For.
We hold ourselves to the highest standard of financial transparency. Here is exactly how a donation moves through our organization and directly into community impact.
1
You Donate Securely Online
Via credit card, Interac, or PayPal through our encrypted payment gateway. One-time or monthly recurring. Any amount.
2
CRA Tax Receipt Issued Automatically
Within 24 hours of your donation, an official Canada Revenue Agency registered tax receipt is emailed directly to you — valid for your annual income tax return.
3
Funds Allocated to Programs
All donations flow into a single program fund, distributed quarterly across all active service areas based on real-time demand and community need data.
4
Impact Reported Back to You
Donors receive quarterly impact updates showing exactly how their contribution was applied — meals delivered, students enrolled, jobs placed.
5
Annual Audit Published
Full financial statements and program outcome reports are published annually and available publicly on our website and with CRA.
How Every $100 is Allocated
Based on 2025 annual report
Direct Programs
$78
Technology & Platform
$12
Community Outreach
$6
Administration
$4
Our Transparency Commitments
Annual audited financial statements published publicly
CRA registered charity status — number available on all receipts
Quarterly donor impact reports delivered by email
Real-time donation dashboard accessible to all major donors
No executive salaries funded by charitable donations
78 cents of every dollar goes directly to service delivery
What $50 Buys
1 full food hamper delivered
$50
5 student course enrollments
$50
1 week of senior companion access
$50
Job resume & placement support
$50
Technology Philosophy
The Values That Drive
Our Platform
We are a corporation that uses technology to serve humanity — not a technology company that happens to help people. These principles are non-negotiable in how we build.
Privacy First
Every person who comes to us for help is in a vulnerable position. Their data, their circumstances, and their identity are protected at every level of our technology stack — no exceptions, no selling of data, ever.
"Those seeking help deserve the highest protection."
Radical Accessibility
Our platform works in 20+ languages, on any device, with voice navigation. A senior on a phone in a rural town and a student in a city library must have the same quality experience. No one gets a lesser version.
"Technology must serve everyone, not just the connected."
Verified Before Complete
No action in our system — donation receipt, job placement, food delivery, course completion — is marked as done without verified proof. Our Trust Verification Engine enforces this at every step.
"Evidence is not optional. It is the standard."
Self-Healing Infrastructure
Our platform never stops. Broken links fix themselves. Failed email deliveries retry automatically. Payment failures are recovered without human intervention. The people depending on us can't afford downtime.
"Systems that serve the vulnerable cannot fail silently."
Built for 2035
We do not build for today's trends. Every architecture decision is made with a 10-year horizon — scalable to millions of users, deployable globally, and upgradeable without rebuilding from scratch.
"Our technology must outlast any single election or economy."
Human First, AI Second
AI is a tool. Our companion AI never replaces human connection — it enables it. When a person needs a real human, our system connects them immediately. Larissa is a bridge, not a barrier.
"Technology amplifies humanity. It does not replace it."
Strategic Roadmap
The 2026—2035
Vision Plan
Four phases. One mission. Expanding from a Canadian foundation to a global platform that transforms the lives of over 100,000 people by 2035.
Phase 01 — Now
2026—2027
Foundation & Launch
Full platform live across Canada
21-engine backend operational
Larissa companion deployed
Food bank network — 12 cities
3,400+ students enrolled
Voice orchestration system live
Phase 02 — Expansion
2027—2028
National Scale & Multilingual
25+ Canadian cities covered
Full multilingual deployment
Mobile-first progressive web app
50+ employer certification partners
10,000+ active learners
UK pilot program launched
Phase 03 — Growth
2029—2031
International Deployment
Operations in 5+ countries
AI-personalized learning paths
Peer mentorship marketplace
Myissues TV broadcast channel
50,000+ active beneficiaries
University research partnerships
Phase 04 — Legacy
2032—2035
Global Impact & Legacy
100,000+ lives transformed
10+ countries operational
Self-sustaining alumni network
Open-source Larissa framework
Published impact studies
$25M total donations achieved
Organizational History
Where We Started.
Where We Are Going.
A chronicle of milestones, decisions, and commitments that have shaped the Myissues Charity ecosystem.
2020 Founded
Foundation
Myissues Charity is Founded
Steven Dixon establishes the organization with a mission to use technology to serve those in need. First office in Toronto, Ontario.
Complete
Registration
CRA Charity Registration Secured
Registered with Canada Revenue Agency as an official charitable organization. Tax receipting enabled for all donors.
Complete
2022 First Programs
Food Bank
Food Bank Network Launched
First food hamper delivery program launched in Toronto. Partnership with 6 local grocery stores established.
Complete
Education
First Digital Literacy Program
Pilot course for seniors launched. 47 participants in the first cohort. 94% completion rate achieved.
Complete
2024 Technology Expansion
Platform
LMS Backbone Development Begins
21-engine backend architecture commissioned. Moodle 4.5 LMS integrated. PostgreSQL, Redis, NATS infrastructure deployed.
Complete
AI Companion
Larissa Avatar Commissioned
AI companion program initiated. LiveKit WebRTC integration. Voice-first design philosophy adopted for all companion interactions.
Complete
2026 ✓ Live Now
Platform Launch
Full Ecosystem Goes Live
All 21 backend engines operational. Frontend platform launched. Food bank, education, jobs, companion, and voice orchestration fully deployed.
Active
Voice
Dual-Engine Voice Orchestration
OmniVoice (companion) and Miso TTS 8B (broadcast/classroom) deployed. Teacher voice sessions with Larissa avatar lip-sync active.
Active
2027—2028 Planned
Global
UK Pilot Program Launch
Education and job placement programs launched in London and Manchester. Regional adaptation of all services for UK community standards.
✓ Planned 2027
Technology
Mobile Progressive Web App
Offline-capable mobile application with full service access. Optimized for low-bandwidth environments. Android and iOS compatible.
✓ Planned 2027
2035 Vision
Legacy Goal
100,000 Lives Transformed
Our founding measure of success — 100,000 individuals whose life trajectory has been measurably changed through Myissues Charity programs and services.
👁 Vision 2035
Open Source
Larissa Framework Released
The Larissa companion framework open-sourced for other charities worldwide to build accessible companion programs on top of our infrastructure.
👁 Vision 2035
Get Involved
Join the Mission
Donate to the Mission
Every dollar goes directly to programs. CRA tax receipts issued automatically. Transparent financial reporting quarterly.
Donate Now
Access Our Services
Free education, food support, job placement, and senior care. No application fees. Services begin within 24—48 hours of request.
Get Services Free
Volunteer or Partner
Join our volunteer network, partner your organization, or bring our services to your community. We are always looking to grow our impact.
Volunteer With Us